Listed a multiple item (three items in all) BIN auction on eBay last week. Within a day and after midnight someone has bought two of them. Didn't pay though. So I send them an Invoice the next day. Three days go past and not heard anything from them. I have set as one of my t&c's that sellers need to pay or verify payment type within three days of sale.
So I send them an e-mail last night saying that I haven't received payment or details of how they are going to pay. I also said that if I don't hear from them by Monday I'll report them.
Got an e-mail this afternoon saying 'Don't know why these are in my bought section. Didn't bid on them etc…'. Very polite but complete fiction.
I have no issue with people changing their mind after they purchase. At the end of the day people make mistakes but don't lie about it.
I'm in two minds at the moment. Do I persue an 'Unpaid Item' dispute or do I just cancel the sale and leave the buyer to mess about other Sellers.