4.5 years into a 5 year John Lewis warranty, and the back lights on my LG TV seem to be giving up the ghost – purple patches on the screen.
JL got a local repair place to look into it, they said the parts are no longer made by LG.
JL got back to me with “If we did somehow repair it, the 5 year guarantee will only have 6 months left, so have a refund with vouchers to spend as you wish”
New 50″ LG ordered from their Black Friday sales, and being delivered on Wednesday. Old one gets collected tomorrow, thus guaranteeing a cracking England/Wales match
10/10 for customer service
I hope I’ve measured correctly, as it’s going to be a tight fit