Bike brand concept stores
Franchises. I’m hopelessly biased but if the other stores are as good as Giant Twickenham then they will be very good indeed. Giant have a stock of test bikes (road and mtb) and are very keen to get you on them. Weekend in Swinley? Race at Hillingdon. They also stock the high end bikes for you to fondle and ride up and down the road. It was a no-brainer when I bought my Defy.Posted 4 years agogarlandoSubscriber
In my experience they are happy to give the big happy family schpiel when selling, but when the frame snaps its only back to the store you bought it from (inconvenient due to move). Who then made me feel like they were doing me a favour rebuilding the bike I bought.Posted 4 years ago
Not saying this is any different to if I had bought from a lbs, however that’s not how they market themselves.mogrimSubscriber
Much better profit margins, ability to stock every model in every size.
And “free” marketing. (I assume they actually pay for it indirectly in their franchise agreement).
There’s a Merida shop in Avila (Spain) – not much use to most of the people on here, but I was feeling left out.Posted 4 years agoandermtMember
Trek store in Coventry hasn’t got the full range but they are happy to get bikes in, they offered to do that for me earlier this year, but I ended up doing a deal on a 2012 Rumblefish pro they had in the store in the correct size.
Giant store in Rutland is a Rutland Cycles offshoot, very good service in my experience.
Garlando, are you talking about Giant?Posted 4 years ago
Actually, their warranty does not cover the cost of rebuilding the frame, Rutland did it for me with no issues and arranged the new frame based on pictures I sent without me having to take the bike to them first (Thankfully as I was in Japan at the time with the bike).
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