The apartment complex I stayed at was undergoing renovation. And from 9am till 5pm every day I was there the noise in my apartment was unbearable..So much so that even with the windows shut I couldn’t spend any time in the apartment during this time.
Now I appreciate this is a bit of a first world issue, and I was out there to cycle, not sit in all day, but it would have been nice to be able to chill out when I returned from my ride in the afternoon, and this was just not possible.
There was a notice in the reception stating the work would be carried out and apologising for the inconvenience, but this was never mentioned at time of booking. If it had been there were plenty other options to choose from. The note said it was beyond their control, but the work was not in an ajacent complex, they were renovating one of the apartments 2 floors down from mine so must have know about it
I messaged the owner to raise the issue but never heard back, and booking.com who I booked it through have said they will investigate but all they have said is that they haven’t heard back from the owner either. There was noone at reception the entire time I was there so couldn’t raise with them either.
So what to do? Can I claim any kind of compensation as it did kind of put a downer on an otherwise nice wee break. And if anyone says ‘man up’, send me your email and i’ll send you a sound recording of what it was like in my apartment every hour of the afternoon….i promise you it was loud!!