obviously worth asking your CC company, won’t be covered by S75 though. Interestingly (and I didn’t realise this before googling just now) you have to pay for at least one single item costing over £100 (rather than just spending at least £100 in total) to qualify for S75
I ordered some stuff from them that they kept delaying dispatch on and this is obviously the cause. I had paid using a debit card and raised a dispute with Natwest who have just refunded me. My order was about £75 so its still worth trying.
I was waiting on a Sunrace 11-50t speed cassette which seemed to be endlessly getting delayed
They agreed to refund, then promptly went bankrupt about 10 days later
Bought on a credit card (Tesco Bank) and they’re sorting out a refund – process was pretty straightforward – one phone call followed by text message updates and a final confirmation it’s all complete (still waiting on this – meant to take 45 days)
Ordered a tyre back in May kept getting delayed. Cancelled order no refund. Offered me a 15% discount on next order for inconvenience. Understand companys go bankrupt but to try get me to buy something else that had no chance of turning up is pretty shitty.
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