Argon 18 has the worst customer service ever!!

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  • Argon 18 has the worst customer service ever!!
  • Premier Icon zilog6128
    Subscriber

    If you would like a Planet X frame to replace your Argon18, and I can have your Argon18 frame to cut up and look at, we could offer you a discount.

    Can this be remembered please next time someone asks what is the point in moaning about something on STW? 😀

    FuzzyWuzzy
    Member

    I’m just waiting to see how closely the next Planet X road frame to come out resembles an Argon 18 :p

    Premier Icon flange
    Subscriber

    Chap – I had an Argon 18 frame that came with a carbon seat post. The seat post would never stay put and with a set of verniers on it, it became clear that the diameter varied along the length of the post. They sent me a new one out pretty quickly and the shop (lifecycleUK) lent me a much nicer Cyfac one until it turned up.

    In this instance I’d say its the shop that’s to blame – more than likely they haven’t contacted Argon as in a busy workshop, coming up to a particularly busy time of year they’re more interested in punting out new bikes than dealing with something that they’ll make little if no money on.

    If you don’t go down the Planet X route, I know a bloke who does excellent carbon repairs – you’ve got my email so drop me a line.

Viewing 3 posts - 41 through 43 (of 43 total)

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