Orange Signal box is utter you_know_what.
I spent 6 months arguing the toss with Orange over lack of signal at my place. As it was fine when we moved in, then gradually deteriorated over a year, and they admitted they were turning off 3G masts to roll out 4G ones, they should have released me from my contract according to the actual letter of the contract.
But no, they had to try all sorts of tests, then a Signal Box that would never stay up which they blamed on my rock-solid-never-down 120Mb broadband.
They also tried to convince me to switch to 4G as it was a ‘stronger signal’. At £20 a month more.
Cost me £650 in total to buy out the remaining time on two contracts.
I’m now happily on two Giffgaff £7.50 a month jobbies with perfect reception anywhere in the house, and faster throughput.
I’ll never give Orange/EE/T-mobile a penny again as long as I live.