Anyone had airline lose bike permanently?
Airline compensation is limited under some convention or other. It is based on a (fairly low) rate per kg and the weight of the lost item. A colleague’s bag went astray with a couple of seriously expensive suits in, and the compo didn’t begin to cover the cost. Sorry to be a misery but hope the bike shows upPosted 3 years agomikewsmithSubscriber
Ours turned up a day late in Rotorua as there was no room on the 12 seat plane for 3 bike bags. Though there was a thing to sign saying that the bike is basically just a big suitcase and they valued it as nothing. The plus side is if it’s the way home you don’t need to carry it home.Posted 3 years agodeadkennySubscriber
This is why I drive. Europe at least. Have had experience of ski gear going walk about and turning up at the airport for the next few days to check if it’s turned up, but nothing and having to rent crappy rental stuff. Okay for a long holiday but it would write off many mtb trips. Worse if permanently lost and the bike is very custom.Posted 3 years agorobownsMember
Twitter is the worlds best invention.Posted 3 years ago
I got my reverb sent to Germany for warranty repairs. On the way back DHL contracts Parcelforce to do the delivery within the UK.
Parcelforce delivered it to the wrong address/driver stole it, and I never got a card saying anything.
I didn’t find out until about a month and a half later because the warranty had already taken about 3 months by now so I wasn’t chasing it daily.
They fobbed me off numerous times and I had basically given up hope.
My girlfriend went on their Twitter and raised the situation – about a week later I had a refund for the full amount.
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