Viewing 37 posts - 1 through 37 (of 37 total)
  • Amazon Prime 1 Day delivery – Never is…
  • Amazon one day delivery used to be pretty good. It usually accurately told you it was coming within a day or two days and it typically turned up.

    Just recently that’s gone to pot. The promised delivery days are often several days away. Sometimes stuff turns up far sooner and sometimes it doesn’t.

    What’s changed?

    Premier Icon piemonster
    Subscriber

    I must have the Amazon Prime equivalent of Dracs iPad.

    Fine for me, couple of next day deliveries arrived Sunday.

    fossy
    Member

    Fine here – always arrived on the day it says it supposed to – next day unless it says longer before I press buy.

    Premier Icon johnnystorm
    Subscriber

    No problems here either. Sorry!

    Premier Icon scotroutes
    Subscriber

    Usually next day for us, though rural location sometimes means a different carrier and that can add a day.

    Recently had a Sunday delivery. That’s new!

    Premier Icon mattbee
    Subscriber

    Never really any issues for me either even if ordered late Sat pm it usually turns up Sun.

    Premier Icon peteimpreza
    Subscriber

    No issues here

    Premier Icon Drac
    Subscriber

    Fine when I order on my iPad.

    Premier Icon AdamT
    Subscriber

    You’re not alone OP. Mine has got increasingly unreliable. When stuff is quoted next day, it regularly isn’t. I’m in Berks if that makes any difference?

    Premier Icon zilog6128
    Subscriber

    I probably order at least 2 or 3 items per week, can’t even remember the last one that didn’t turn up next day.

    Premier Icon maccruiskeen
    Subscriber

    Usually the listing states when the item will be delivered before you buy.

    are the listings promising next day and the deliveries are turning up late? Or do the listings for items you want showing longer delivery times?

    Premier Icon maccruiskeen
    Subscriber

    Recently had a Sunday delivery. That’s new!

    before i started using prime anything I ordered and didn’t pay for fast delivery would always arrive on a Sunday 🙂 seems like it’s their preferred day to deliver here for some reason

    Premier Icon kelvin
    Subscriber

    Same here (Sunday for normal slow free delivery).

    Freaky. I’ve experimented. Some stuff is listed as “Prime FREE One-Day” some stuff isn’t. I guess just by fluke I’ve recently needed to order a load of stuff that is ‘Prime’ but not “FREE One-Day”.

    Premier Icon finishthat
    Subscriber

    Always is here – same day too Thames valley

    Or do the listings for items you want showing longer delivery times?

    The latter. It’s not coming later than promised.

    Anyway, I think the mystery is solved, Prime stuff doesn’t always come with one Day delivery and I guess I’ve just had a run of items that didn’t come with one day delivery.

    Premier Icon maccruiskeen
    Subscriber

    Anyway, I think the mystery is solved, Prime stuff doesn’t always come with one Day delivery and

    The  seller isn’t always amazon. The one-day thing is goods coming direct from the amazon warehouse nearest to you. But other sellers using Amazon’s platform can still sell good with prime delivery for free…. but they’ve not got Amazon’s super duper 24 hour logistics facilities in house so it usually takes at least a working day to pack and dispatch and they’re not necessarily using a next day carrier.

    Premier Icon eddiebaby
    Subscriber

    On time for me every time.

    Premier Icon Poopscoop
    Subscriber

    Better in some ways…. Same day delivery on some items.

    Other stuff, im with the op. Not as fast as it used to be. Sometimes eBay stuff is arriving faster now.

    I wish people would stop buying from Amazon. They’re an awful company in many, many ways. You can almost always buy cheaper or at least at the same price elsewhere, so why help such a hideous organisation get into even more of a monopolistic position?

    /rant over

    JP

    Premier Icon Poopscoop
    Subscriber

    Youdo have a point jp. In honesty I’m not buying as much from there these days for a few reasons. Yours being one of them.

    Premier Icon scotroutes
    Subscriber

    Well, one of the reasons I use them is that they don’t try to claim I’m not living on the UK mainland and then try to charge extra for delivery, or simply refuse to supply.

    Premier Icon reluctantjumper
    Subscriber

    I must be one of the really lucky ones then as I’m getting same day delivery! Ordered some replacement electric toothbrush heads at 5.30 am this morning and just picked them up from the locker at my gym an hour ago, I got the collection barcode email at 15.36! I know they’re trialling it here right now as only certain items qualify but for a long time now anything I’ve ordered that has been direct from the Amazon warehouse has been in the lockers less than 24 hours after ordering the previous evening. Guessing it’s just a fluke of where the stock is and the van’s run route but it’s crazily handy.

    @scotroutes Where do you live?

    JP

    I wish people would stop buying from Amazon. They’re an awful company in many, many ways. You can almost always buy cheaper or at least at the same price elsewhere, so why help such a hideous organisation get into even more of a monopolistic position?

    I resent giving any psuedo-monopoly trade but Amazon/EBay/Tesco/Google are pretty convenient. Doesn’t justify it, but that’s the fact.

    tinribz
    Member

    It’s a lottery, what I’ve noticed is it seems like once they know they are going to miss the target, it just gets shelved until convienient. i.e. The same courier has another delivery to someone close by.

    On one occasion for a late £250 item I was fobbed off every 48 hours for 10 days. In the end I cancelled and re-ordered fresh. It was delivered next day.

    Premier Icon tjmoore
    Subscriber

    No problems I find, but that’s with Prime. Next day will give me updates where the driver is on the day. I also get same day options which are reliable.

    Best delivery service of any retailer, hence I prefer to buy from Amazon. If they say it’s in stock, it’s in stock and the delivery is when they say it is.

    Premier Icon tjmoore
    Subscriber

    No problems I find, but that’s with Prime. Next day will give me updates where the driver is on the day. I also get same day options which are reliable.

    Best delivery service of any retailer, hence I prefer to buy from Amazon. If they say it’s in stock, it’s in stock and the delivery is when they say it is.

    And, no, it’s not almost always cheaper elsewhere, with the exception of aliexpress and then if you’re happy paying the Chinese state for official knock offs… 😉. Though ebay and Amazon sellers are often the same people / Chinese state run companies.

    Premier Icon rone
    Subscriber

    Just a tip. Log in and log out.

    For some reason mine was showing prolonged dates. Then I logged back in and most cleared back to 1 day/same day.

    Premier Icon thisisnotaspoon
    Subscriber

    I find in a lot of cases ebay is cheaper, often he same’seller’ too. Presumably one listing is shipped from the amazon warehouse and amazon take a much bigger cut whereas ebay just take their cut and the seller ships it themselves. Sometimes £2-£3 difference on £15 items.

    Premier Icon tomd
    Subscriber

    Had problems recently with 1 day delivery (Prime member), and I don’t exactly live in the boondocks either. Never had problems at all in the few years before this, probably ordering a couple of things a month.

    The trick it seems is the delivery company mark the parcel as “delivered” the next day when it’s not, then deliver it at their leisure over the next few days. If you contact Amazon they just say “tough titties”. The problem is a lot of the “prime” items that include “free” next day delivery” are at a higher price to account for this.

    I’ve binned prime now, by chance it came up for renewal. Not worth it when you can’t rely on it, might as well pay for fast delivery when needed and shop about.

    Premier Icon tomd
    Subscriber

    I find in a lot of cases ebay is cheaper, often he same’seller’ too. Presumably one listing is shipped from the amazon warehouse and amazon take a much bigger cut whereas ebay just take their cut and the seller ships it themselves. Sometimes £2-£3 difference on £15 items.

    This +1

    tdog
    Member

    Can anyone explain why their site is designed by a toddler

    THE most frankly scammy goods site to buy from ever ime/imo

    Premier Icon tomd
    Subscriber

    Their help section is hilarious, many common issues just get you into a circle where you always think the solution is a click away but never is.

    If you can overcome the AI gatekeeper, their online chat help seems pretty effective at sorting stuff.

    retro83
    Member

    jjprestidge

    Member

    I wish people would stop buying from Amazon. They’re an awful company in many, many ways. You can almost always buy cheaper or at least at the same price elsewhere, so why help such a hideous organisation get into even more of a monopolistic position?

    /rant over

    JP

    This is the same argument for shopping in grocers, butchers etc instead of a supermarket. Yes it might be slightly cheaper or better quality from those but it’s a lot easier getting everything from one place.

    Not many sites offer same day delivery either, let alone as many as you want for £7 a month.

    Premier Icon Rio
    Subscriber

    Haven’t noticed any change in the 1-day delivery here, same day can be a bit random though – sometimes it says same day on the product page but when you order it it gives next day as the delivery date.

    As to why people buy from Amazon – I ordered an outside light a couple of weeks ago from a company that was slightly cheaper than Amazon. I got a message saying it was on its way 48 hr tracked but nothing arrived. I spoke to someone on the phone who said they’d send another one, still nothing. They then went into a communications blackout. I raised a ticket on their web site, spent several hours (literally) on a phone queueing system, sent emails, facebook messages telling them I’d give them a bad review and do a CC chargeback. After a trawl of their Facebook page I found some internal email addresses which did elicit a response and they finally admitted yesterday it hadn’t been in stock in the first place and refunded my money. I ordered the same thing yesterday from Amazon at the slightly higher price and it’s on its way for delivery this afternoon. Lesson learned.

    Premier Icon thisisnotaspoon
    Subscriber

    Can anyone explain why their site is designed by a toddler

    THE most frankly scammy goods site to buy from ever ime/imo

    Back in the Web 1.0 days when amazon was really just a bookshop with ambitions their pitch was people were learning to shop around on the internet so they would go to the nice John Lewis or Dixons, or the manufacturers website that they spent a fortune developing to sell you the product. Then go to Amazon to buy it, and Amazon would be cheaper because they didn’t have a bricks and mortar shop, and didn’t even really have a website, they were literally just a warehouse.

Viewing 37 posts - 1 through 37 (of 37 total)

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