Just sold a bike, and need to get it boxed up and posted, and I realised I've got no idea who to send it with. Who do you usually use?
Try direct courier solutions, used them twice and they've been good.
Parcel Monkey.
Parcel Monkey are f***ing useless - I went with them the other week on advice here, and they didn't bother picking up for two days (both days my wife stayed in all day with a 11 month old, so went, frankly, mental) and in the end I had to go drop it off at the City Link courier.
The issue lies from the fact that City Link are the partner, and they REALLY hate Parcel Monkey deliveries/pickups as they're too cheap (no money being made) and therefore you're at the bottom of the pile (I got this from the horses mouth; the customer service lady at City Link - she said it was just as cheap to go direct with them).
Add into this, a complete lack of customer service from Parcel Monkey when things go wrong (no phone numbers) and you've a service that is absolutely rubbish.
Avoid.
I don't often groan like this, but these guys really got my goat - one day I can deal with, but two, well...
Blimey, I've used them 3 or 4 times this year & had no issues.
Maybe I was just unlucky, or the City Link guys really didn't like me, but seeing as I was sending two parcels, that was my wife sat in for two days, and two other people sat in waiting for two days.
Not acceptable really, and as such I can't recommend them.
parcel force / senditnow for me - reliable, cheap.
Watch out or the small print with senditnow. My box was slightly over the size specified in the small print within the T&C's -which lets be honest, no one usually takes the time to read - which means they (Parcelforce who are the actual carrier) refuse to take it and you end up paying extra or their oversize parcel service.
Also, once you've placed your order with senditnow, good luck trying to communicate with them.
Parcel Monkey and CityLink for me every time.
I've sold two bikes in the last two months and they've been sent with them and had absolutely no problems at all!
I'm shipping one with Paisley Freight this week, £21.50, have a friend that's used them without issues.
Try Gwizz Couriers, priced up a bike the other day at around £15 with ups.
Much cheaper than parcel monkey.
Whoever you use, make sure they don't pass it on to YODEL.
Shocking service ....
Paisley Freight were very good when I used them had horror stories with Yodel and Parcel force.