CRC - Is it safe to start ordering again yet? - Bike Forum

Re: CRC - Is it safe to start ordering again yet?

Leroy — Tue, 14 Jun 2011 10:17:42 +0000

Ordered from Chain Reaction 23/5, unusual card activity started 3/6. Bother.

Re: CRC - Is it safe to start ordering again yet?

float — Sun, 29 May 2011 10:05:28 +0000

on the contrary, i ordered on monday via paypal and my account hasnt been drained. item hasnt turned up yet either, but thats another matter :-)

Re: CRC - Is it safe to start ordering again yet?

7hz — Sun, 29 May 2011 10:04:01 +0000

Wow that is a nightmare.

This has been going on for what, 3 months now?

I haven't bought anything else from Chain Reaction since this incident (took me three changes of credit card!)

Re: CRC - Is it safe to start ordering again yet?

guido — Sun, 29 May 2011 09:57:01 +0000

Wish i looked on STW before i ordered from crc last night- bank just called to say that someone has cloned my card and now the account is frozen.
So no- its not safe....

Re: CRC - Is it safe to start ordering again yet?

nickf — Tue, 17 May 2011 07:31:23 +0000

So is it now safe to use CRC? I've been avoiding them for a while, but need to get some tyres.

Re: CRC - Is it safe to start ordering again yet?

DT78 — Sat, 14 May 2011 11:26:29 +0000

Sounds like some free consultancy there Bez, surely worth some CRC vouchers :)

The O2 thing is very common, loads of threads on it. I believe it is how they test they have a valid card number, before they try a major fraud

Re: CRC - Is it safe to start ordering again yet?

Fellstone — Sat, 14 May 2011 11:25:54 +0000

I had the 2x£15 O2 voucher fraud on my debit card a few months ago

It may be a coincidence but my bank highlighted O2 top ups as one of the declined items as well.

Re: CRC - Is it safe to start ordering again yet?

Bez — Sat, 14 May 2011 11:22:05 +0000

I've received a reply from Michael at CRC and they are on the case. Indeed I've checked back on the website and the specific vulnerability I tested has now been removed.

I'll remind everyone else of one important thing in Internet security. Do not reuse login pairs of username/password or email address/password. Ideally do not reuse passwords at all, especially for important logins such as your email accounts or anything financial.

I should perhaps add that I have been a regular customer with CRC for a number of years and have had no significant issues with their service in that time, in fact on occasions it has been excellent.

Re: CRC - Is it safe to start ordering again yet?

jonners — Sat, 14 May 2011 11:05:16 +0000

I used paypal fortunately, since they haven't yet dispatched my order of 31 March and then tried to ask for more money to do so. My suggestions that they were in breach of distance selling regulations by hanging onto my cash and my goods were just ignored, they gave me a revised date that has come and gone and they didn't bother replying to my last posting on the paypal dispute.

So we've moved to a claim....

Re: CRC - Is it safe to start ordering again yet?

Taff — Sat, 14 May 2011 09:56:33 +0000

DO NOT USE CRC!!!

Be careful. Paypal only in future.

Bit contradictory there?

I've used CRC for years with only this little hicup - with the exception of the hacking their shop and staff have always been good and much better than most LBS' in my area. Granted I've not been scammed for large quantities yet but I've now changed the way I online shop