You try to support the LBS and they fail.
Monday morning I went to my LBS with the aim to get some new parts for this weekend.. The LBS assures me everything will be in by Wednesday. Give the LBS a call on Wednesday, no delivery. "Definitely here Friday" I'm told. I give them call today...nada, no delivery, only a variety of excuses.
5 days get a simple part from a self distributed big bike brand that had thousands in stock. A part that's used on the main bike brand sold by the LBS.
So inevetibly I've gone online to buy the parts.
It shouldn't have been too hard to sort out. Was I asking too much?