we’ve had some issues with a courier named after the Greek equivalent of the Roman god Mercury lately too.
Mrs_D has bought some garments from the online site of a well known high street fashion emporium. First couple of deliveries, no problem. next two deliveries, one never turned up & the second turned up, opened, left on the doorstep between 7pm & 8pm one night while we were out.
on raising a dispute with the seller, we were informed that the courier claimed that both of these parcels were “posted through your letterbox” between 11am and 12 noon.
On the days in question I was working at home. Nothing came through the letterbox, not even a knock on the door.
To get to our letterbox, the courier has to climb about 13 steps from street level. Obviously far too much like hard work.
by contrast, I’ve had a couple of deliveries using DPD and DHL and both have been spot on. They were not exactly something that could go through the letterbox though. cymbals.