(we do have a backup for the vast majority of this but would be nice to recover "properly" too)
The Mrs ran down the battery on her laptop and, maybe coincidentally, her user profile is shagged
It looked originally like we could access her "my docs" folder via doc&settings so I thought we could recover but it now turns out that's wrong - I can see it but can't open it up ("access denied") even from the admin profile and/or safe mode
Explorer still says her profile exists (& has lots in it) but I can't open or explore at all. I've tried a backup program but that also can't open it up. I've had the drive in my pc but that didn't work either.
Any tips, or software to try? (not a recovery of deleted files - I've tried one & it doesn't list them (presumably as they're NOT deleted))