Following on from my recent best selling rant - BT, what a bunch of ####s...
I suspect that the worst job in the World must be in the Talk Talk / Tiscali call centre.
Having left them over a month ago I was quite surprised when they took another payment this morning. So I’ve spent 2 hours today on hold in various departments while they sort out their mistake (they forgot to cancel my account when it migrated to BT – another set of A-holes).
It’s no wonder when I finally got through to the correct poor sod that I was a little tetchy with them. If the kid who spoke to me has spent all day talking to people who have been messed about then she must go home with a very depressed state of mind.
They don’t exactly help themselves do they? Mr Tiscali / Talk Talk, for the sake of your employees STOP ####ING THINGS UP!
My list of really bad customer service this month:-
Tiscali - Sorry, when you cancelled you account we didn't cancel the billing
BT - ####s
Royal Mail - Not entirely sure why we paid for a mail redirect as the guy who bought our house is very happy to pass on all of our post.
How hard can it be to get things right?

