I love it. Thought it was just our shop that had mental customers! Ours caters mainly to roadies and the commuter end of the market and it’s really cool. I like speaking to the guys who know nothing about bikes more- I really like explaining what stuff is and how it works. The nicest thing is getting people who don’t cycle into it, though.
I like being able to make sure my bike is A1 too.
Ours seems to do a good line in staff with mental problems though, we’ve got an alcoholic, someone who’s borderline autistic and depressed and an actually autistic guy who seems to have about 8 polish girlfriends and 20 children. None of them ride bikes either.