It gurus – help needed

PC warned me that automatic upgrades would commence on laptop and to save work. I did that. Upgrades then started about an hour ago. Computer has frozen ever since with “Restarting” message plus wirring circle. Totally locked now.

Any ideas?

If it’s been a genuine hour with no change, hard reset. Hold the power button down until it goes off then power up and hope for the best.

It’ll be reet.*

*Probably

*Also, it wouldn’t hurt to wait another hour if you’ve the time.

Is the circle still circling?

What OS?

Tried that – comes back with same restarting page

Need to finish report by 16:00 too – aargghhh!

Had this issue on a couple of work PC’s, found a fix online that worked for us and it was to basically unplug any thing from the USB outlets that weren’t needed…in our case it was the wireless mouse/keyboard dongle.
I was stuck at 75% for 3 hrs till I found that fix!

Windows 8 – yes it’s still circling

Nothing plugged in its my laptop

And now mac has the SWT bug page too.

Bad IT day

There are fixes for Windows Update but I don’t think they’re of use to you unless you’ve got control. IMO it’s time to boot off the recovery disk or USB drive and head for System Restore.

Thx guys

Went for 10th hard reboot and voila – not sure how, why but 50 mins of hard writing now

Appreciate the help!

Thx