I received an email from Wiggle at the weekend telling me about a limited time 35% discount on cycling and running shoes. Sounded good, so I took a look.
While it was clear that it wouldn't be 35% off everything, I was surprised to find that of all the cycling shoes on their site, only one pair of one style of (ladies') shoe in one size on the whole site had 35% off.
When I raised it with Wiggle they said that it was only 20% off cycling shoes, and they'd request that it was made clearer in future promotions. To my mind it is less a question of making it clearer; more a question of not deliberately misleading customers to get them to the site. There was no mention anywhere in the email of a 20% offer.
Rant over. Is this against the law, or just taking the pi** out of customers?
I know that CRC tend not to have every size, colour, shape etc available at the headline price, but to me this is very different.