I'm trying to return a broken KS post, its 2 years old but still within warranty (by about a week). its already been back once to be repaired and always been rubbish)
Bought it from leisure lakes who tell me that as superstar aren't distributing anymore there is nothing I can do, and the warranty is with KS directly rather than them. They also said they can't fix it as no spare parts. Unsurprisingly when I contacted KS I got no reply.
Not sure this is correct. I bought it from them, surely if they can't fix it then they should be replacing it or refunding. Its fairly old, but it is still in warranty ...but i need to action asap given the timings.
Whats best course of action?