I must be fortunate to have 3 fairly good LBS between 10 and 30 mins from my door, Hayle Cycles, Bike Chain Ricci & Clive Mitchell Cycles.
I have sometimes been disappointed while passing or popping in but they generally sort something out.
BCR sorted my Alfine build and sorted out any further issues quickly and FOC, and I got stonking discount on the Cannondale BoE1, they also tend to have some great clothing sales, loads at the moment is being given away for donation to charity, only time I’ve been disappointed is when I popped in for an emergency Shimano bleed kit.
Cheers, Steve