Used to be a fantastic shop many years ago when in the old shop however, not long after they moved to the new shop prices went up and the staff got arrogant.
I havent used them for years all though local to me as they had never been competitive for repairs etc.
Recently my Bontrager hubs seized on the day I wanted to go riding. Used to Shimano hubs I didnt have a clue with the Botrager hubs, they said I could bring it in and they would show me how to change the cartridge bearings.
One hour later and I had a wheel working again. However it did cost me £30, I didnt realise 2 hub bearings would be so bloody expensive on a cheap wheel!
The staff were great, the mechanics and sales staff.
Still not sure I would buy a bike from them mind you. Over the years they have changed the brands of bike alot. To me it shows no commitment to what they think is a good product.
FOr repairs and general nice staff I still think JD Cycles in Ilkley is best.