we have a vision of what we want interior wise, but not the £££ to do with it what we want...so
Simple and bright 
Do not let your eyes rule your purse strings, unlikely to be much money around till Easter
Bike Forum
[closed]
We're opening a new shop - tell us about the services and products you want?
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Posted 2 years ago #
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You've missed Christmas - so open in Feb and only 10 months to the next one...
That's not the best planning I've seen.
Posted 2 years ago # -
:wink:i wouldnt worry too much about xmas because unless your a shed selling cheap crap bikes you wont be that busy.....every shop i know in scotland has been down year on year at xmas for the last 3-4 years..
summer is the time! feb is a great time to open
Posted 2 years ago # -
I use facebook and flickr to allow people to see shop news and photos of new stock - little things that help drive traffic to the mainshop website.
Posted 2 years ago # -
any update on your new shop? any closer to getting it open?
Posted 2 years ago # -
And where is it going to be?
Posted 2 years ago # -
Where is your shop going to be?
Shops are more expensive, which is fine with me, as long as I get good service. I have recently gone back to mail order because I ordered some parts in August before I went on holiday and I still haven't got them, and because they damaged part of my bike and when I complained they said "Oh well, it's only cosmetic".
If I order a part, remember my order, tell me when I will get it, ring me when it arrives. Do not tell me something will be there "at the weekend" because if I have to drive a 30 mile round trip for nothing I will be very annoyed.
I would love weekly rides out, probably one in the week/night ride and one or two at the weekends, depending on numbers/speed/on or off road.
Coffee - essential!
A female member of staff. Who actually rides bikes.
Good luck
Posted 2 years ago # -
Our girl is ex WC Bmx, pulls a mean manual!
Posted 2 years ago # -
Run away, recently found out how much it costs to stock a shop!!!
Posted 2 years ago # -
Aye stock does cost a wee bit likes.
Posted 2 years ago # -
Need to keep the staff happy and motivated as a priority....opening until 8 every night and all day Sunday is not the way forward in that respect..
Nope, your priority is making money by selling things to customers. Assuming you want to stay open, of course.
Opening until 8 every night and all day Sunday can often be the way forward in that respectIt sounds like you'd be a great manager to work for as you're thinking about your staff. They'll realise and appreciate this. But they'll like you less if you cut their shifts/sack them/shut down due to low takings. Customers, not staff, come first.
Posted 2 years ago # -
Customers, not staff, come first? Sounds like you're from the school of 'everybody is replaceable'?
You don't develop relationships, a welcoming shop atmosphere and customer retention in the lifestyle sector by having a set of unhappy campers at the face of your shop.....you can maybe get away with it with FMCG, but not with higher involvement purchases!
That aside, it looks like we'll be open late Feb......all the suppliers we wanted are on onboard, we're just struggling with locations now as finding a unit on the road we want is proving difficult...to say the least!....
Keep the ideas coming though!
Posted 2 years ago # -
I really don't think the Sunday hours will work that well; I appreciate the point about keeping your staff happy, but closing on a Sunday afternoon just means you lose all the potential custom from people who broke something on a ride and either want to replace it straight away or will mail order during the week. Can't you play with staff rotas so that you don't necessarily have the same staff on every Sunday but they can swap if they want a particular weekend free?
Posted 2 years ago # -
my lbs are shut on sunday and i think thats fine. sundays are riding days. for staff and customers.
Posted 2 years ago # -
Customers, not staff, come first.
You won't get customers in a LBS without decent staff - you only get away with that if you're Tesco / Asda etc
Posted 2 years ago # -
pay your staff more than the industry standard of £5 an hour, this way you will attract mature staff who are cool and know what they are talking about.
Posted 2 years ago # -
Make up some free stickers of your shop logo for the Dirt Jumping kids to stick on their bikes/helmets - easy publicity.
I always think some large posters hung from the wall look impressive, dunno why.
Posted 2 years ago # -
how you getting on? any closer in getting open?
Posted 2 years ago # -
Eye we're not doing too bad thanks!
Location sorted, lease signed, suppliers onboard....stress levels peaked!!....just where we wanted to be by now!!
Now for the hard work......painting and decorating!!
Genuinely though, really excited about where we're going to be......parking and opposite a trail network for demos/skills clinics/shop rides etc.....couldn't have asked for more really....
Watch this space!
Posted 2 years ago #
Topic Closed
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