I recently downgraded my virgin media package, to the basic deal. Was going to leave but the option they gave me made it worth the option to stay. I’m signed up for a further 18 months
Then today low and behold today, having been on my new package for less than 2 months I’m told that the cost is going up by £3/month. Don’t worry they say, your service is improving and you’ll get bt sport as well. Small print tells me that another 15 quid a month however.
So whats the deal with this? Its not alot, but in principle surely once i’ve signed a contract they can’t just increase the tarif if and when they want..
or can they?