90% of requests I get are ‘urgent’, ‘mega urgent’ or !!!!!!!!!!URGENT!!!!!!!!! usually followed with all manner of bare faced lies to try and justify the urgency…
‘It’s for an order today’ (from customer) two weeks later ‘could you refresh your quote, adding 3 different options, expecting an order in the next hour so need asap’ is pretty normal
As is ‘need it by 530 tonight (at say 5.10) followed by ‘thanks, I’ll send that to my client in the morning’
‘Im on my way to a (£500k+) tender submission meeting, so I need my cost from you in the next 1/2 hour.’ That one was genuine, how stupid/disorganised do you have to be to leave getting how much something is going to cost you, especially at that cost, until the drive to the client?!?
He worst thing is they will scream blue murder to management (behind my back) if their requests aren’t done in the ridiculous timescales they set. Both internal people and customers…