Firstly I would like to apologise for creating a new account just to post this. Created this ages ago but I now the time has come to use it.
Bit of a long story..
I had some forks listed on pinkbike buy sell . Received a message from http://www.pinkbike.com/u/uk-cycle-centre/ saying that they are interested, however I was on holiday and couldnt post them. I was told that they are still interested in the forks so when I get back from my holiday I could just send them through their website https://www.ukcyclecentre.co.uk/sell/. The price was agreed in the pinkbike conversation.
After I got back from my holiday I filled in the online form and got an email reply saying that they are happy to receive the forks. I asked for the payment upfront by PayPal but got told that this will be processed once the forks go though their workshop. I thought that sounded a bit weird but since they are a company I agreed to post the forks to them.
They received the forks at the end of August (I used tracked postage to confirm this). A few days after they listed the forks serviced and clean, ready to be purchased from their website (they are still on their website)
Over ten days has passed since they received the forks and I still havent received the payment. They reply to my emails saying that they have a problem with processing payments and are trying to fix the issue. At the end of last week they said that they will fix the issue within 48 hours but this now has passed and there is still no sign of the money.
What can I do?
Many thanks