If I’d known I could of advised my son to go elsewhere.
When asking if we can pick the bike up in its box without it being built up we got the response of it voiding any warranty on the bike.
Based on previous form, they’re probably lying to you, they don’t have the bike yet, it will almost certainly not turn up “end of next week latest” either.
Every few weeks / months someone posts about Tredz sending them an e-mail to say “sorry, turns out we’ve miscounted the stock levels and we don’t have the thing we said we had, sorry, we’ll send it soon” and a lot of others pile in to say “they said that to me” of course, it’s forgotten about for a while until the next one.
Either their staff are robbing them blind left, right and centre (they ARE based in Swansea I think) or their stock control system is very badly broken or dare I say it… they’re offering items for sale for next day delivery, that they don’t have to sell.
To add insult to injury, if you do pay extra for faster postage – they don’t refund it, it turns up 3 weeks later – the day after it arrived in their warehouse.