My BB (HT2) played up on yesterdays ride at Afan, knowing it needed replacing and not having the specific tool myself, j took it to Skyline, first time I'd used them as I am new to the area, got there at 4.50, shortly before they closed, explained the problem and that I would like them to fit a new one if possible, but not in a great hurry, but ideally would like it by Tuesday am if possible. Decided to have a lazy day today, took the dog for a nice long walk, and was just settling down for a coffee at about 11am when the phone went, it was Skyline letting me know that my bike was ready for collection, now I know it isn't a huge labour intensive job, and that in the workshop area yesterday they had a few bikes in for work, but I was pleasantly surprised by the turn around time on the job, not to mention how reasonable the bill was, so much so I turned up with a packet of hobnobs by way of a thank you, oh and they also freed up the sticking lockout switch on my front forks. As I said it was the first time I had used them, but I would gladly go back and recommend them to others. Admittedly I could do the job myself, but not having the tool, and to be honest only having one bike with HT2 I don't see the point, I have no issue with giving the bike to an LBS for the work, I'd like to think I am a fairly decent customer, who is willing and happy to pay a fair price for a fair service, I do buy online, most recently some Crud RoadGuards and other ancillaries, but there are certain things I would rather go to an LBS for the advice and the ability to physically see the items in the flesh. Have a good rest of your Sunday everyone, time to laze in the garden with some wine I think.
