What a ferkin joke - due to nothing more than old age a large chunk of plaster came away from the lathes in MrsMM's old place, now rented...
We put a claim in, as you would...
No, we said, no water leak or owt like that, just old age..
Back they come to say the required repair is not covered - you cannot account for old age - 'a**e' thinks us, but, hey ho, we know now, must review insurance specifics when next renewing...' then, the twist of the knife - 'oh, BTW, as the property is patently not well maintained the policy is cancelled...' and we charge you 30% of the renewal premium (paid in full at the time) for the 'cancellation'
Not well maintained my a**e - former home of the insured, now rented but very well looked after - recent updates to windows, flat roof sorted etc etc etc so. We get a letter to this effect from the only 'independent' source we can - the company that did the repairs for us...
Bit of too-ing a fro-ing by the agent and we get an offer of 'just' £44 'fees' so long as we renew the renewal with them...
Sorry - rubbish rant - lack of really bad language, random capitals etc etc - will try harder next time - including making sure 'a leak happened'.....
And breathe....
