Thanks On One

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  • Thanks On One
  • Premier Icon JohnClimber
    Subscriber

    Snapped a seat post bolt under my saddle yesterday from my well used 8 month old Twelfty seat post on the Fatty.

    I didn’t even complain, they saw the photo on Twitter and today I got an email saying they will send me out a new complete seat post with bolts FOC.

    Nice work

    tonyd
    Member

    Nice. How do you find the twelfty? I’m thinking of getting one for my pompetamine, could really do with inline I think but 12mm layback might work.

    Not really sure what constitutes a good seatpost! Not too flexy but not too stiff and doesn’t snap I suppose 🙂

    Premier Icon wwaswas
    Subscriber

    How do you find the twelfty?

    Look at the top of the seat tube and there it is!

    I’m here all week…

    tonyd
    Member

    Pub lunch?!

    Premier Icon JohnClimber
    Subscriber

    It’s a good seat post, it does the job and now I’ll have a spare bolt and a new seat post to boot.

    stumpy01
    Member

    JohnClimber – Member
    Snapped a seat post bolt under my saddle yesterday from my well used 8 month old Twelfty seat post on the Fatty.

    I didn’t even complain, they saw the photo on Twitter and today I got an email saying they will send me out a new complete seat post with bolts FOC.

    Nice work

    Shame I didn’t get the same service when I bought a seatclamp from them that was shown on their site with a brass shim between the cam & the clamp but came with a really soft plastic shim that lasted about 3 weeks.

    I e-mailed them to mention it and they apologised, said they’d update their website but made no offer replacing it/refunding it. I ended up replacing it with a Hope one.

    Next time I will have to remember to post pics of knackered bits on social media pages. 😉

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