So crap I lost it, & told them to cancel my DD.
Spoke to four different people in Sath Ifrica yesterday & could hardly understand a word, (pity about my Afrikaans not being what it used to be). All I needed was a new router (as this one's only working with a cable connecting the computer)
1st bloke tries to set me up with a Freeview box, a router AND a new 12 month contract, told him where to stick it & just send me a router so he puts me on to someone else, 2nd person tells me they'd do a line check & to ring back from a mobile in 15 mins, 3rd person says there's nothing wrong with the line (no shit Sherlock, how do you think I called in the 1st place) & did I have a screwdriver handy so I could take the BT box apart (??), 4th person was in the accounts dept & didn't even ask why I was cancelling. (I must have spent 45 mins in total saying, 'sorry can you repeat that, I can't understand what your'e saying!)
COS YOUR'E A BUNCH OF INEPT, HARD TO UNDERSTAND MONEY GRABBING TOSSERS, thats why.