I’ve Totally ran out of patience with my old team, KTM MTB racing, unfortunately as part of the “deal” i had to buy my frame through them, i had claim on the warranty as the frame had a fault which meant it couldn’t be sold, this process took 6 months, i was then informed by FLi distribution that instead of a new frame they’d applied a credit to the teams account, this was almost 3 months ago, they’ve made minimal effort to contact me and now stopped replying to any emails so i’m left with no choice other than to go down the small claims route, I’ve all the addresses and details i need, my question: is the ‘make a money claim online’ the best method as apposed to the paper version? and have been had much success this way?
chris
http://chris-noble-mtb.blogspot.co.uk