Viewing 40 posts - 1 through 40 (of 64 total)
  • Super Star Componants who else like them
  • saladdodger
    Free Member

    This is not a knocking thread I have used quite a bit of there kit and it works as advertised so I am happy

    Just seen there hubs at a lbs and they look good and realy smooth bearings

    Just for a change lets have a positive thread replys

    bigjim
    Full Member

    Good brake pads, excellent ISIS BB, hubs fine so far. Will hold back on the negative comments, sure someone won’t!

    petefromearth
    Full Member

    Tumbleweed drifts across the screen…

    Houns
    Full Member

    Wouldn’t wish their kit on Robert Mugabe

    Olly
    Free Member

    me, I like it/them/him

    xiphon
    Free Member

    Worms -> Can -> Open.

    I like their gear.

    trailmonkey
    Full Member

    Wouldn’t wish their kit on Robert Mugabe

    isn’t he their customer relations guy ?

    TandemJeremy
    Free Member

    octoporn.

    Onzadog
    Free Member

    I have to say, I’ve had a few bits from them. Pedals, kevlar pads and drop out spacers and had no issue with any of it.

    Northwind
    Full Member

    Don’t like them, no, but appreciate them for their cheapness despite their “customer service”. Still seem to find myself on their side of threads here when the school bullies come out and people start mentioning octopi though.

    Houns
    Full Member

    Wouldn’t wish their kit on Robert Mugabe

    isn’t he their customer relations guy ?

    Ai, that’s how much I wouldn’t wish their kit on him 😆

    I’d rather shop at David Hinde*

    (*nah they’re in the same boat as each other)

    TandemJeremy
    Free Member

    Given that on yestedays superstar wheel thread several folk had had faulty wheels…………….

    crashbanggg
    Free Member

    You get a free pack of Haribo. Whats not to like?

    Retrodirect
    Free Member

    The kit has always worked fine and I always recommended it. But I spoke to the lad who runs the company at a bike show, he asked me what I thought and I told him it works well. At this point he started a tirade of abuse against all the people who say bad things about superstar.

    He came off as a total asshat and I no longer buy superstar.

    Northwind
    Full Member

    TandemJeremy – Member

    Given that on yestedays superstar wheel thread several folk had had faulty wheels…

    Interesting summary of a thread that was mostly positive 😕

    julianwilson
    Free Member

    Pedals, most definitely yes. 😀
    Front 20mm hub and rear 150x12mm hub, absolutely fine although I built the wheels myself!
    Aerozine headset, hmmmmmmmm…..
    Disc rotor, mmmm, ok.
    Pads, 50% have been fine, not so much the others.
    HT2 BB, rather predictably short-lived.
    SS 17t cog , great!

    Overall ‘yes’ though. And all of the above were bought because they were the cheapest of what was needed at the time, and all arrived the next day without exception.

    TandemJeremy
    Free Member

    As I remember a dozen or so replys and 3(???) faulty wheelsets?

    I wouldn’t consider that to be very positive.

    Edit – not even a dozen folk with the wheels
    http://www.singletrackworld.com/forum/topic/superstar-component-wheels

    julianwilson
    Free Member

    tj, start a thread on hope brakes and a significant number of the replies will be people moaning about them too. Doesn’t mean they aren’t ace, just that satisfied people are less likely to bother moaning about their kit on the internet.
    [edit] 9 positives versus 4 negatives or less-than-positive comments on the SSC wheels thread^^ You’ll get far worse odds on pretty much any brake or tyre thread IME.

    steve_b77
    Free Member

    Only had one thing off them myself – a 16t single speed cog – that the owner guy gave me at MM, works fine and dandy.

    My mates pedals are fine too

    bigjim
    Full Member

    my front wheel is good, the non drive side on the rear loosened a lot though. if you insist on getting into negatives. must be hard gripping a spoke key with tentacles though.

    Northwind
    Full Member

    This is like TJ with the pads all over again 😕

    transporter13
    Free Member

    never had a problem with the few things ive bought from superstar.

    donsimon
    Free Member

    Edit – not even a dozen folkposters with the wheels

    FTFY.

    billybob
    Free Member

    I’ve just ordered a XCR Single Ring Chainguide the product seems fine & is pretty easy to install, however it’d’ve been nice to either receive instructions or be able to find some online…

    Ambrose
    Full Member

    Never had a problem except for a delaminated pad about two, maybe three years ago. Apart from that, great value, and I’m loving my new stem from them.

    trailmonkey
    Full Member

    to install, however it’d’ve been nice to either receive instructions or be able to find some online…

    et voila…………

    1) find one rock.
    2) initiate piltdown pitstop.
    3) return to customer services.
    4) endlessly whinge to your mates on cliquey forum.

    kenneththecurtain
    Free Member

    Just seen there hubs at a lbs and they look good and realy smooth bearings

    In fairness, I’ve never felt a brand new cartridge-bearing hub that didn’t feel smooth.

    Doesn’t mean the hubs aren’t half decent though, how do they compare to pro2’s weight-wise?

    Lummox
    Full Member

    i have

    kevlar and sintered pads, multiple pairs in multiple bikes with varying amounts of usage/frequency

    plasma chain device

    another DH chain device

    pair of wheels with mavic rims

    several tools including the ball ended allen keys

    tyre patches

    NOTHING has broken/fallen apart/caught on fire or expired before a fair usage time.

    i will continue to use superstar as do most others – they are cheap, swift to deliver and their kit works,

    as a footnote most people realise that it’s not the owner building and manufacturing these products and as such he/they are as open to problems with batches poor builds etc. The difference is there gear is always cheap. Having not had any experience of his customer service after purchase i cant comment on that, but that is because all the stuff i’ve had/use works faultlessly.

    joolsburger
    Free Member

    I like the gear. I buy their pads and the seatpost clamp is a great little bit of kit. I will continue to buy the stuff as it works for me and it’s good value.

    DaveyBoyWonder
    Free Member

    Yes, love the stuff of theirs I’m running at the moment.

    whytenosugar
    Free Member

    I have a set of their wheels, a chainguide and various other tools and little bits. I have always been happy with the kit and the delivery service is great…however, I have never had to return anything so I don’t know what their customer service is like.

    Elfinsafety
    Free Member

    As I remember a dozen or so replys and 3(???) faulty wheelsets?

    I wouldn’t consider that to be very positive.

    Did you bother reading the other 7 or 8 posts which had positive comments about them?

    TJ; you need to get over Rockgate….

    I’m going to but something from them simply because of the vitriol they get on here. 😀

    SBrock
    Free Member

    pedals are great!

    TandemJeremy
    Free Member

    Elf – just read the thread, count the number of folk who own faultless wheels and the number who own faulty wheels.

    Elfinsafety
    Free Member

    I have. The positives outweigh the negatives.

    I’ve also heard loads of good things about SSC from ‘real’ people, and hardly anything negative. Likewise, people have had problems with all sorts of other brands but you don’t hear so much about that. I’ve experienced 5 or 6 freehub failures with Shimano hubs over the last few years, but you don’t hear loads of people slagging off Shimano like they do SSC, do you? I woon’t buy Shimano hubs again, but I don’t bang on about how terrible the company is. Loads of their other products are great.

    You really do need to get over Rockgate…

    julianwilson
    Free Member

    I refer you to my previous post tj.

    To remind you: people are less inclined to post up about things they had no problem with than have a moan. I am puzzled by the amount of folk who I hear moan about hope brakes. I even have a friend who has given up on his hopes in favour of elixirs. (really!) This does not mean they are bad brakes, it means people moan about them on internet forums.

    But you know that already. Self selecting samples and axes to grind, anyone who posts on the internet on a daily basis knows that.

    mboy
    Free Member

    The rule with Superstar seems to be don’t buy anything with bearings in, they will die very quickly! Had an HT2 BB off them with SKF bearings in, still died after only about 10 rides!

    Grips are pretty decent for the money though, pads from those I know use them all seem ok since the bad batch a couple of years ago.

    Got an XCR singe ring chain device too recently, back plate is a little thin and flimsy, but it seems to work ok, even if ive had to bend it a couple of times back into shape.

    TandemJeremy
    Free Member

    Elf – learn to count. 10 people on that thread had real experience of the wheels, 5 had issues ( although some thought cheapness meant early failure was acceptable).

    Julian – yes you are correct – however the failure rate is far too high IMO even allowing for the effect you mention.

    I simply fail to understand how anyone can find this level of quality acceptable (as in mboys post above)- OK for the price? Or buy cheap buy twice?

    Ok – I should have kept out and will do now.

    julianwilson
    Free Member

    tj….how do we, the lay-people really know about the failure rate of any bike product?

    There may be high failure rates elsewhere whose ‘folk moaning on the internet’ rates are exacerbated or reduced by customer service experience. …which is where you may have a point about ssc of course, but then we are dealing with a company (well, bloke to be honest, I love the way small startups always refer to themselves with the royal ‘we’ or as a ‘team’ 😆 ) that operates almost completely by mail order with it’s own products rather than a bricks and mortar or indeed internet shop referring back to an importer’s warranty department.

    The only setups you could realistically compare ssc to in terms of the reliability and customer experience in internet-only sales of (largely) its own bike products is mtb-direct or On-One. [edit] and then only the on-one and planet x branded ‘catalogue parts’ and their wheel builds. Frames and bikes would be a whole other kettle of fish i’d have thought. [/edit]

    Elfinsafety
    Free Member

    Elf – learn to count

    I can’t. I’m a complete idiot and simply too stupid to comprehend anything really I’m afraid. 😳

Viewing 40 posts - 1 through 40 (of 64 total)

The topic ‘Super Star Componants who else like them’ is closed to new replies.