Having paid off my loan last month, I thought that would be finally the end of my dealings with these muppets. It seems, however, that this hope was premature:
Dear Dr Zokes,
We have been advised by your bank that your current direct debit instruction to repay your student loan is invalid......
.... Yours sincerely, Kevin O'Connor.
It's a pity they don't have an email address, because the below is my hard-considered response:
You were advised by me on 20th January that I would be deleting my direct debit instruction as I had completed repayment of my student loan on that date. Whilst I appreciate that you must compete with the DVLA to be the most incompetent and inept organisation (and I use the term loosely) in the country, I would have thought that you might have worked out that I don't need a direct debit instruction with you if I do not owe you any money.
Hugs and kisses,
Are they always this clueless, or do they just save it up for me?