Having done a few stints as a ‘pit bitch’ at this god damn stupid event I would mostly agree with what TJ and Trailrat have said.
A rider not having to think about anything is important.
Make sure that the food you take is food you want to eat.
Dry clothes for each time out seems to help the riders motivation and having warm puffer style clothing for rest periods helps.
If you are going for a placing someone should be working out when riders are due out on course……..at 3am, when your brain is fuzzy this becomes difficult.
There should be someone waiting to take the bike from a rider at the end of a lap who will have it clean and ready to go for the next one.
Don’t overdo the amount of support crew, as you end up with support crew supporting support crew etc., one to look after food and one to look after bikes is all you need.
Have your bike of choice (any bike will do…….singlespeed is probably best) in perfect working order before the race, rebuilding a rear xtr hub at 2am is not nice………I’m looking at you Cynic-al!
Be thankful of good support crew, it is hard work for them too.
………and I’m helping out again this year 🙁 😯 😆