After a protracted period of feeling like I was in some kind of crazy "worst case training scenario" my bank manage to post all of someone else's bank details to me, and mine to goodness knows where else.
The last phone call:
- I'll get the team manager to phone you tomorrow if that's okay
- You can have the number of my solicitor so you can talk to them instead
- I'm sorry, we can't do that due to Data Protection...
I had to laugh at the irony, if only to stop myself going mad.
"Smile - the incompetent bank"
