Viewing 39 posts - 1 through 39 (of 39 total)
  • So, its my fault ' 456 Smoothie headset' rougher than rough Warranty Rejected
  • Thrustyjust
    Free Member

    I should have serviced it after every ride that I washed the bike ( with my million PSI jetwash obviously :roll:), involving stripping the bearings, drying them off and regreasing them’ So after 12 rides they are dead and its my fault.( silly me for not doing this) Nothing to do with their inability to repel water getting in them in the first place. Wont be buying from On One again then. Not that it matters to them, i am sure.
    So, headsets for the 456, I am confused with the Hope one. Which one do I ‘actually’ need ?
    Just a mini rant for today, as not really fussed as off work this afternoon for xmas and going riding

    Northwind
    Full Member

    Mine lasted less than 10 rides and none of them was very wet. The replacement (with cheap Cane Creek bearings) is in better nick a year and a half later. Total crap. I didn’t bother raising a warranty claim as I was replacing it anyway, but tbh I’m not surprised to hear they palmed you off.

    hora
    Free Member

    Below with corresponding CRC codes:

    HOPE Top Headset Cup Complete 2011 CUP 2 (1 1/8inch Integral/Zerostack)
    269846

    HOPE Bottom Headset Cup Complete 2011 CUP D (1.5inch Traditional to 1 1/8inch Stepdown)
    269854

    Thrustyjust
    Free Member

    Cheers Hora, hopefully a sale in the next week to get one, as I only ride this ‘in the summer’ so no rush !!

    ChunkyMTB
    Free Member

    Pay cheap pay twice.

    Northwind
    Full Member

    Smoothie is £35- not all that cheap. While FSA Orbits, Cane Creek S8s, etc are cheaper and better.

    Thrustyjust
    Free Member

    Do I need the HS 136 1.5 to 1 1/8 reducer if using 1 1/8 forks for the lower race as well or just the bottom race as listed?

    Thrustyjust
    Free Member

    I think my main grumble is the flat ‘ no’ as an answer and that there was no offer of some replacement bearings, not even to ask if I wanted to buy them. Just ‘ on your own, we’ll post it back’ Anyone want any fishing weights?

    Thrustyjust
    Free Member

    Hi

    Our technical guys have advised that this is wear and tear.

    I appreciated your comments on the number of times you have used this item, however working parts such as bearings need regular maintenance,

    Maintenance is needed like drying the bike and components after a ride, not using a jet wash and greasing the bearings.

    We will return this in the post you.

    Kind Regards

    Alex

    Aw bless………….

    big_n_daft
    Free Member

    Have they hired somebody called Neil
    😉

    nealy
    Free Member

    If it’s a On One Smoothie Mixer headset for a C456 then you could just replace the bearings

    Top http://superstar.tibolts.co.uk/product_info.php?cPath=61&products_id=282

    Bottom http://superstar.tibolts.co.uk/product_info.php?cPath=61&products_id=439

    Or SSC do a full headset for £40 but check out what Northwind has suggested first http://superstar.tibolts.co.uk/product_info.php?cPath=25&products_id=425

    PeterPoddy
    Free Member

    Odd. I normally wreck ANY headset apart from Kings in a year or so, but my Smoothie is now 2 years old and in working order. It’s a bit rough now, but it’ll carry on until spring I imagine. It’s the best cheap ish headset I’ve ever had.

    I’ve never so much as looked at it, maintainance wise either

    hora
    Free Member

    OP – One thing I don’t like is publishing email conversation/exchanges on the internet without the authors permission. Thats unfair dude.

    molgrips
    Free Member

    however working parts such as bearings need regular maintenance

    Not every 12 rides though. Seriously.

    grum
    Free Member

    If you could be bothered you could get on to trading standards. That’s pretty clearly not fit for purpose IMO. Hardly worth the hassle though is it.

    rob-jackson
    Free Member

    hora – why unfair?

    hora
    Free Member

    I don’t know it just strikes me as poor form. If I disagree with someone/a company I’ll just say it. Publishing original correspondence, just doesn’t seem right to me.

    Thrustyjust
    Free Member

    Hora, there was nothing damning in the statement made by the guy, just basically nope and we’ll send it back. I wouldnt put anything of that on here. I really cant be bothered with the chasing round CAb for what it is worth. I dont really want to refit it to my bike to just replace the bearings with SS versions. Not worth the grief.

    Thrustyjust
    Free Member

    PP I can do you a deal 😉 Hardly used , grumbly bearings . I had actually greased these once as seized after 2 rides, just thought they may have been dry from new, so had ‘maintained’ them.

    Thrustyjust
    Free Member

    Actually, might just strip the bike and sell the frame. Good excuse to move it out and get something else……..

    Rorschach
    Free Member

    Seems like a rational and proportional response.

    nicolaisam
    Free Member

    Sounds like a lack of grease from new.

    spectabilis
    Free Member

    hora – Member

    Below with corresponding CRC codes:

    HOPE Top Headset Cup Complete 2011 CUP 2 (1 1/8inch Integral/Zerostack)
    269846

    HOPE Bottom Headset Cup Complete 2011 CUP D (1.5inch Traditional to 1 1/8inch Stepdown)
    269854

    No No No don’t use the ugly stepdown!!
    Use the HS136 and HOPE CUP: F : EC49/40 much neater 😉

    The HS136 collar makes your 1 1/8″ fork fit a standard 1.5″/taper headset
    Follow the link below for detailed info

    http://www.hopetech.com/webtop/modules/_repository/documents/HOPEHEADSETS2011Web.pdf

    Thrustyjust
    Free Member

    Cheers, will investigate what to get after my ride of my King headseted bike, which has worked for the last 5 years with just an annual greasing tomorrow. 😉

    martymac
    Full Member

    i bought a bike in the summer, not from on one, and the cheapy headset in it was dry.
    so i greased it and it worked fine for 6 months with no other maintenance, at which point it was unceremoniously ripped out to be replaced with a hope one.
    my mate bought a bike the month before mine, (from yet another company) the cheapy headset in it was dry, so i greased it and its still working fine.
    the pattern i can see here is that headsets that come in fully built up bikes tend to be grease free zones.
    easily fixed though.

    Digger90
    Free Member

    On One is cheap tat for a reason.

    dvatcmark
    Free Member

    My Smoothie mixer is still as smooth as it was when it was new and that’s after 2 years of riding with zero maintenance . maybe a dodgy batch of bearings have crept into yours?

    DaveyBoyWonder
    Free Member

    I can beat you all – my Superstar Mixer-esque headset is still smooth after 2 rides!

    tomaso
    Free Member

    Hope cups £25.99 in sale plus the fiver discount for over £49 spends makes a new Hope pick n mix headset cheapish :mrgreen:

    orangeboy
    Free Member

    If it makes you feel any better , SRAM ceramic bb warranty refused as I’d not greased it after wet rides and it went rough.

    To be fair they do say what you Ment todo in the supplied instructions
    But it’s not like its cheap and nasty. Maybe just nasty lol

    kendo954
    Free Member

    Just replaced my smoothie bearings after 15 months of riding 3 times a week in all weathers.

    Used superstar bearings, if the last the same as the originals ill be happy.

    franksinatra
    Full Member

    My headset on my Lava Dome is well over 15 years old and never, ever been serviced. I wouldn’t even know how to take the thing off. The bike commutes in all weather, all year round.

    Not sure how this information could help you other than to say they don’t make them like back in my day son.

    druidh
    Free Member

    I have a Smoothie Mixer for sale. It’s only had 5-6 rides, although it would now appear that it’s already 50% worn….. 🙂

    gmex619
    Free Member

    Wow.. Smoothies are £35 now? When I bought my c456 it was £50. I got my headset from CRC for a total £58. JeJames sell them too. Bit more expensive though.

    theotherjonv
    Full Member

    if by any chance you’re scrapping the headset can i have the crown race. Will pay / make charity donation of course.

    Alex
    Full Member

    Mine came with the bike. Lasted a few months. Stuck a hope in there now. Appears to last forever. Lesson learned.

    M6TTF
    Free Member

    Mine didn’t last long either, swapped for an FSA orbit mx. Infinitely better

    deadkenny
    Free Member

    I don’t understand what you guys are doing to destroy them. The Smoothie has the same kind of bearings as any other headset with sealed ACB cartridge bearings. Look pretty standard to me. Mine’s lasted a year so far with zero problems.

    And if you jet wash any bearing areas, then you get what you deserve. Learnt that early on with “better” branded stuff already mentioned (FSA). Jet wash, grease gone, grind grind.

    Haven’t had a huge range of headsets, mainly some FSA stuff, later an FSA Orbit Extreme Pro, and got a Hope on my current big bike plus the Smoothie on the 456. All, aside from the original one I destroyed, are perfectly fine. Frankly I can never tell the difference. The Smoothie is just a chunk of metal to press in the frame and some standard cartridge bearings like any other so I don’t get what people have problems with.

    spacehopper
    Full Member

    cant understand people killing headsets either..

    the tioga headset on my singlespeed cost a tenner.. has very little in the way of sealing.. and just uses bearings in a cage.. not even sealed cartridges..!!

    bike cleaned with a hose after every muddy ride..

    i clean and grease the bearings twice a year..

    its 7 years old.. and still running sweet!

Viewing 39 posts - 1 through 39 (of 39 total)

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