In the very lucky/nice position of having to chose a new company car and was looking at a Skoda. Last 2 company cars have been VW's and I fancy a change, albeit from the same group. Going Skoda will make my budget go further and allow me to spec it up a bit, due to the lower base price of the car.
I've tried twice to book a test drive on their website and heard nothing, also tried calling my local dealer who failed to pursue it with me, and after finally contacting Skoda customer services to have a moan, I am told that they can't offer me a car from their test drive fleet until the end of November!? I will need to have chosen the car by then so this is a non starter.
Skoda UK then told me to "ring 'round a few dealers and see if I can find one with the model I want"!!
I found this a bit bizarre. Am I an overly demanding customer to expect Skoda to do the leg work on this? If I go for what I want, it'll be quite an expensive car...I don't feel I should be struggling to get them to take the money?
I know Skodas are popular on here. Am I to expect this level of CS going forward? I'm a little put off thus far.