So a week or two back a bus driver pulls in on me and nearly knocks me off. Then he swears at me and in a rush to overtake me, later leaves a young girl waiting at the bus stop.
Naturally, I emailed the bus company with the number of the bus and the time (didn't get the bus' individual number).
Today, I got a letter from the operations director of the company saying that they have reviewed CCTV footage from the bus, have disciplined the driver and say they'll be keeping an eye on him.
So next time you have trouble, don't get mad, get even. Well done Thamesdown!