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  • Sending one faulty wheel to Superstar – shall I send the pair, or just one?
  • medoramas
    Free Member

    Just a quickie – I don’t think I’ll ever get a reply from Superstars… I bought a pair of wheels, rear one is faulty. Can I only send the faulty one back, or do I have to send both (warranty job)?

    Thanks!

    bruneep
    Full Member

    http://www.superstarcomponents.com/en/contact-us/

    …Or give us a call 0845 475 8338

    neverownenoughbikes
    Free Member

    Don’t see a problem with just sending one back, they can just rebuild it if hand built or swap out from another set of pre-built I imagine.

    Sui
    Free Member

    just send one back (experience). They are good at stuff like that, just the comms side is bad (you can never speak to them), you’ll have a returned wheel within a couple of days – if you need something specific, put it in writing attached to the wheel or something.

    medoramas
    Free Member

    Thank you! Now all I have to do is clean the bike…

Viewing 5 posts - 1 through 5 (of 5 total)

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