Here's a link to a post I did a while ago about a twuntish bus driver. has a copy of my complaint and replies as well.
http://www.singletrackworld.com/forum/topic/help-needed-making-a-complaint-about-a-london-bus-driver
Hope it helps. London bus driving is shocking at the moment and has lent itself well to the phrase 'How do you identify an advanced stop line? Look under a London bus at any traffic light'!
EDIT: Copy of the email complaining that I sent
Sirs,
It is with the upmost disappointment that I find myself compelled to write to you to convey the shocking & illegal driving standards exhibited by a London bus driver this morning.
At approximately 07:15 this morning, I was cycling south along Old Broad Street. Ahead of me at the junction with London Wall and Wormwood Street, the traffic light was showing red, so I duly stopped at the white line on the left hand side of the road. At this time I was the only road user in this location. Shortly after I stopped, a single decker London Bus pulled up beside me and stopped. The bus felt like it was a bit close, but I was not unduly concerned at this time. Then, with the lights still showing red, the bus driver started moving forwards and slightly to the left, i.e. towards me (I was still stationary) and was indicating left. He then stopped the bus with approximately half the bus having been driven over the white stop line. At this time the traffic light was still showing red. When the lights changed to amber, the bus proceeded to move forward and turn left. I was left with no choice but to edge over to the left and wait for the bus to finish it's manoeuvre before I could proceed straight ahead to continue my route to work.
As you will be aware, there have been far too many needless fatalities on London's roads recently where large vehicles turn left and a cyclist is trapped. With this in mind, I am staggered that a professional driver working for TFL could commit such a dangerous and intimidating act. I would consider that the following driving offences have been committed:
CD20 - Driving without due care and attention or without reasonable consideration for other road users
DD40 - Dangerous Driving
TS10 - Failing to comply with traffic light signals
Please be assured that if I had any form of video evidence I would be reporting the driver to the Police regarding this matter.
I need not remind you that driving a motor vehicle is a privilege that has to be earned and is not a right. Furthermore, driving a public transport vehicle carries more responsibility.
As a regular cyclist in the city, I am highly aware of the dangers that cyclists face and support the actions to eliminate anti social cycling (running red lights, etc) and promote better understanding between all road users, which is why I am so incensed that a driver working for and therefore representing TFL can exhibit such aggressive, dangerous and anti social driving.
Although I would not wish to see anyone out of work, especially during these difficult economic times, I strongly feel that this individual should not be permitted to drive any form of public transport until he has at least been given advanced training and some form of test to evidence that he is a fit and proper person to drive such a vehicle.
The bus in question, was indicated as being on route 100 and had the number 8308 displayed on it.
I await your timely reply
Regards