bullroar – Member
I have been in discussion with Cane Creek about problems with my out of warranty Inline.
How old? CC told me 2 years for UK warranty.
I was lucky. Last time my Inline went wrong was October at BPW what it stuck down. Managed to pump it up to re-extend it but needed the CS half-on to get any rebound/compression damping. Shop I bought from closed Nov 15, so couldn’t go through them, and the shock was bought Feb 15, so still within the CC stated 2 year warranty period (TFT said 1 year).
After to-an-fro with Extra (distributor in UK), TFT and CC them selves, they agreed to a warranty upgrade for $75 to a AirCS.
The Inline went back to TFT in October to be fixed under warranty for the third time. Never mounted it again after that – went 2nd hand CCDB Coil as a spare whilst CC sorted the warranty replacement out.