So you'd be happy for any old scrote who's prepared to accept minimum wage to deliver letters or expensive bike parts / bank statements around the country?
At face value it appears to be a 'simple' job, however geberally I trust the post people that deliver to my door because I've always received my bank statments, payslips, xmas cards, birthday presents and so on.
In order to get your post handled in a professional manner then they need to be treat like professionals.
I think the problem is poor management, but also incompetent and unrealistic ministers putting equally unrealisitc targets on a system that takes a long time to change.
Unfortunately thats the way of the public services.
OTOH it seems unreasonable that the Royal Mail is facing bankruptcy whilst the taxpayers are pumping billions into the banks, the champions of capitalism.