Hi, my wife is on vodafone, and on Wednesday she went to the vodafone store to get an upgrade (think it was a month or 2 early but they seem to do it early as standard now)
Anyhow, my wife just asked for the latest/best handset and wasn't really interested in using it as her intention was to sell it off and stay with her old iPhone 3GS. Well, as she left store the guy said that her current sim would stop working later in the day and the new phone would start to work. With this she panicked as she didn't want to be without phone and started to use the new phone! Now here is the problem, she has gone off the idea of selling the new phone as when she removed the old iphone from case it revealed a big crack in the back of it, so she wants the upgrade now, however, she hates the phone they have given her (Nokia lumia) I'm sure she has seven days to change her mind but does this count for in store upgrades? Could she just go back to how she was with her old phone and still be "due an upgrade" as we have seen an iphone 5 (the phone I have and what she wants now) in car phone warehouse for free on a similar price plan to what she is on, whereas vodafone will charge for the handset!
Normally she would probably have got it straight from voda for the ease of the swap but as she is a long way into maternity leave and money is tight at the mo she doesn't want to have to pay for handset if she can get it free up the road!
Hope that made sense to you