Bit of advice requested from the good people here -
Today I found out my mum's been scammed of £3000 after being hooked into a false advert for a caravan. She replied to a classified ad on a legit site, but was then given a shaggy dog type story that led to her being referred to a fake ebay site where she was subsequently persuaded to part with the money by bank transfer (last week). They used ebay graphics on emails and confidence tricked her into thinking that she was paying into a 'Buyer Protection' holding account.
She had alarms bells ringing but was too caught up in the sale to turn back. I've been through the process of reporting it to the police and action fraud with her, but the bank says it's not going to do anything, as there's no insurance on bank transfers and in their eyes it's her fault rather than fraud.
What to do? I'm so angry on her behalf!