Reasons you can’t see your GP when you want…
because they’re impossible to contact?
1)phone up at 9.30am – hear a recorded message saying “the surgery is now closed, please call back during our surgery hours; 8:30am to 5:30pm
2)phone up at 10:45am – hear a recorded message saying “we are now closed for lunch, please call back after 12:30”
3)phone up at 1:45pm – hear a recorded message saying “we are now closed for lunch, please call back after 12:30”
4) phone up at 3:15 – hear a recorded message saying “the surgery is now closed, please call back during our surgery hours; 8:30am to 5:30pm
yes, The Crookes Practise, Sheffield, i’m talking about you.
You’re very quick to send out the ‘you haven’t had an asthma check-up for 2 whole weeks, we cannot process your repeat prescription request until you seen the asthma nurse, please call to make an appointment’ – but you never answer the sodding phone.