Zurich insurance.
Absolute rubbish. Have screwed me from day one.
Had an accident on a roundabout. Guy didnt seem like he wanted to claim. I was pretty sure it was his fault. Checked he wasnt injured etc. Minor denting to NS of my car (two doors + wing mirror) barely a scratch to his and wind mirror off but not broken – screw back on job.
Notified insurance company being good boy, tell them accepting no liability and that as far as I was concerned it was his fault. Didnt make a claim.
Get notification of claim from other parties solicitor, apparently whiplash, 2 weeks off work and car written off. Well i know astras are shite but a scratch on the bumper and a wing mirror cant be the cost of the car.
SO I send the details off to insurance company, chase a few times to see whats happening and get fobbed off. I want to counter claim that it was his fault.
Turns out that the idiot in the Indian subcontinent somewhere put it down as me accepting liability when I first phoned up completely at odds to what I said.
Consequently had trouble with subsequent insurance company saying I had a fault claim I hadnt recorded – I told them about it and said it was likely to go 50/50 and hadn’t accepted liability.
My insurance has now doubled and im stuck with a car I dont want.