A quick rant!
Cancelled RAC cover last month because they seemed to be charging whatever they want when they want.
2 days after I cancelled another payment goes out.
I call them on their hold for 10 minutes while we charge you number to be told its the last direct debit wasn't cancelled in time.
Just received a call from the RAC saying I need to request a reverse from my bank, we can't refund an unauthorised payment.
RAC if this was the only time it happened I may still be a member, its your poor technicians getting blanked by everyone outside shops and petrol stations I feel sorry for.