Nat west seem to have to many staff just standing around, and telling customers to use some machine in the corner to pay money in and take it out, last week 1 cashier, and 10 queuing and 2 people trying to persuade and fail to get people to use a machine.
DOnt they realise some of us love to hear the woman in front telling the cashier about her holiday, husbands latest operation, or other such trivia.
Also always best to stand in line leaving a 4 foot space betwen you and the person in front, then after waiting for ten minutes aproach the cashier with the speed of a half dead sloth,slowly open your wallet /handbag and retrieve the various bills and paying in slips, and slowly fill them in,if you have numerous bags of uncounted cash to pay bills with that also helps get the crowd behind sigh in sympathy.
Finally just when the next person is poised like a whippet on heat to bound accross the gap to the cashier, you ask for a large statement,to which the cahier responds could you insert your card in the machine please and type in your pin number.
More subdued titering as the person chants their pin number loudly in to the machine.
Picks up large statement and looks at all those figures tyrped upon it in disbelief at the money they have saved /spent that week, sighs loudly and usually says i thought i had more than that.
Finally the person is on their way out.