Viewing 40 posts - 1 through 40 (of 48 total)
  • Pure-race/superstar wtf is going on!
  • swisstony
    Free Member

    It’s been 3 weeks since i returned my ksi post for repair (after speaking to them and thats what they advised) and i’ve heard nothing at all, i’ve called numerous times but no answer and message box full, also no reply to several emails to pure racing, superstar or tibolts.

    I heard the chap is in taiwan but has the whole operation shut down?

    I know the company has mixed reviews(up until now my purchases from ss have been fine)but this level of non existent customer service is unbelievable.

    CaptainFlashheart
    Free Member

    Kettle – Check
    Biscuits – But of course
    Interesting photos of marine life – I’ll leave that to you, thanks

    geoffj
    Full Member

    Scone with Jam and Earl Grey please.

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    Liftman
    Full Member

    Pitch fork sharpened
    Octoporn at the ready

    wwaswas
    Full Member

    I heard the chap is in taiwan but has the whole operation shut down

    I thought he was the whole operation?

    CaptainFlashheart
    Free Member

    I had some Earl Grey scones last summer. Astonishingly good, as it happens.

    Cream on first, then jam, obviously.

    thejesmonddingo
    Full Member

    I’ve just started some extra strong coffee,if we’re stopping up all night.
    Ian

    geoffj
    Full Member

    I heard the chap is in taiwan

    I had to check the urban dictionary to make sure I wasn’t missing a euphemism.

    ‘Being in Taiwan’ has a certain ring to it.

    thepurist
    Full Member

    More biccies…

    RealMan
    Free Member

    Hi there, I have forwarded your email to the workshop staff who will be able to answer your question or get back to you. I’m sorry to say that they are a little short staff at the moment due to most of the staff being out of the office on business for the next two weeks, they will be back on the 29th and should get to you email by the end of that week, we thank you for your patience and we will get back to you as fast as we can.

    They may still be getting back into things?

    swisstony
    Free Member

    ha ha , i’m having a blue riband, the wife must be on a nostalgia trip.

    anyway it can’t be just one guy, they must be still processing orders through the site?

    the thing is, if when i phoned he’d said send it in but there will be a delay for 3 weeks as i’m off to taiwan etc then fine but not to say anything or even put a message on answerphone or website?

    swisstony
    Free Member

    at least you’ve had a reply!

    brassneck
    Full Member

    Cream on first, then jam, obviously

    Can you explain how that works, for the hard of thinking?
    I have terrible images of a spoon being involved!?

    I_Ache
    Free Member

    Ordered some brake pads from them last monday and received them 2 days later so they were up and running a week ago.

    Oggles
    Free Member

    Had a dispatch email from them today. Someone must be in 🙂

    wwaswas
    Full Member

    Maybe his Mum helps out with order despatch when he’s away?

    CaptainFlashheart
    Free Member

    Can you explain how that works, for the hard of thinking?
    I have terrible images of a spoon being involved!?

    One has a spoon for the cream, with which it is deposited on a recently cleft scone.
    One then has a separate spoon for the jam (Preferably one of those nice ones with a hook). Jam is then loosely dropped on to the cream.

    Of course, normally one would have one’s gentleman’s gentleman do this for one, but he’s been rather absent of late. Something about popping up to Fortnum’s, I gather.

    😉

    wwaswas
    Full Member

    Something about popping up to Fortnum’s

    He’s in UKUncut? How unfortunate.

    Junkyard
    Free Member

    these threads were so much more entertaing when fruit used to insult us….I miss his unique approach to customers

    Earl grey a cultured choice Sir… just jam on the scone obviously

    Liking those biscuits as well

    swisstony
    Free Member

    company devoting all their time to new customers at the expense of existing ones shocker!

    foxyrider
    Free Member

    I thought the new fashions were baking ones own cupcakes?

    CaptainFlashheart
    Free Member

    wwaswas, no, it’s just that after recent events he’s had to join a queue to stock up on the Little Scarlet. Worse than that, they’re out of Patum Pep as well! Shocking. Might have to send him over to that nice big corner shop over the other side of the Wellington Arch.

    scaredypants
    Full Member

    Cream on first, then jam, obviously

    Now, I know my place; I’m not a toff.
    … but that is crazy talk, Cap’n – mental craziness !

    CaptainFlashheart
    Free Member

    scaredypants, are you from Cornwall?

    Surely everyone knows that cream on first is the only accepted method unless you’re married to your sister! Clotted cream, obviously.

    thepurist
    Full Member

    Just for you foxy…

    Speshpaul
    Full Member

    “Of course, normally one would have one’s gentleman’s gentleman do this for one

    You sick puppy! Kids read this forum you know!

    CaptainFlashheart
    Free Member

    Speshpaul – Member
    “Of course, normally one would have one’s gentleman’s gentleman do this for one

    You sick puppy! Kids read this forum you know!

    Next time it could be a…. (That’s enough of that. Ed)

    crazy-legs
    Full Member

    Cream on first, then jam, obviously.

    That’s wronger than a whole herd of octopuses.

    foxyrider
    Free Member

    Oh lovely, nice cup cake – tee he 😉 BTW are the little blue dots Octopus turds?

    Junkyard
    Free Member

    are they not brightly coloured rocks to help you install your crankset?

    scaredypants
    Full Member

    Clotted cream, obviously.

    Good god yes – unless there’s condensed milk 😉

    foxyrider
    Free Member

    Bitty?

    CaptainFlashheart
    Free Member

    unless there’s condensed milk

    Freak. I bet you waterski as well, don’t you? Wierdo.

    😉

    swisstony
    Free Member

    I get the feeling this post has been lost so if you can’t beat em…

    tuck in!

    foxyrider
    Free Member

    Looks like a big nipple – Bitty 🙂

    fbk
    Free Member

    Is it just me or has this thread lost it’s way a bit.

    Oh, and jam than cream you crazy fools!

    stayhigh
    Full Member

    Out of curiousity whats the link with Superstar and octopus porn?

    sv
    Full Member

    There is also a ‘Dave Whitehouse’ working for SSC, he answered a query I had a while back. FWIW never had a problem with their stuff*. Bit like that crazy Edinburgh bearing nutter – not to good at PR but apparently a decent enough bloke when dealing with him.

    * until my pads suddenly fail the next time I am out 😉

    ciderinsport
    Free Member

    I had a ‘item dispatched’ from them about 2 hours back…. for a warranty return item they have had since last Monday!

    No idea what they have done – just got to wait for Mr Postie!

    Good luck!

    Northwind
    Full Member

    swisstony – Member

    company devoting all their time to new customers at the expense of existing ones shocker!

    Not true this, I think… I’ve had sales related emails ignored at the same time as having warranty work done quickly. I think they’re just generally crap at communication- never answer the phone either.

Viewing 40 posts - 1 through 40 (of 48 total)

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