Lured by cheap prices, I ordered a Hope/Arch 29er wheelset last Monday. Starting to regret it now. Over a week later the order status is still 'new'. No email confirmation of order from Progressive, only Paypal.
No response from Progressive to either email or phone enquires at the end of last week, yesterday or today. No answer phone to leave a message on either.
I don't mind waiting for the wheels, but if there is a delay in getting them some communication wouldn't go amiss.
How long before I raise a dispute with Paypal?